Privacy Policy

Welcome to My PG Sathi ("we", "our", or "us"). We are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data.

By using My PG Sathi, you agree to the collection and use of information as described in this policy.

1 Information We Collect

We collect the following types of information when you use My PG Sathi:

• Account Information: Your name, email address, phone number and password when you register
• PG Business Information: Building names, room details, rent amounts and other details you enter
• Tenant Information: Names, contact details, ID proofs and rent records you add for your tenants
• Payment Information: Transaction records, UPI IDs and payment receipts processed through the platform
• Device & Usage Data: Browser type, IP address, pages visited and time spent on the platform

2 How We Use Your Information

We use the information we collect to:

• Provide and improve the My PG Sathi platform and its features
• Process rent payments and send automated WhatsApp reminders
• Generate profit reports and expense summaries for your business
• Send important service updates, billing notifications and support messages
• Respond to your support requests and help set up your account
• Ensure the security and proper functioning of the platform

3 Data Storage & Security

Your data is stored on secure cloud servers with industry-standard encryption. We take all reasonable steps to protect your information from unauthorized access, loss, or misuse.

• All data is encrypted in transit using HTTPS/SSL
• Passwords are stored using strong one-way hashing
• Regular automated backups are taken to prevent data loss
• Access to your data is restricted to authorized team members only

4 Sharing of Information

We do not sell, rent or trade your personal information to any third party. We may share your data only in the following limited situations:

• Payment Processors: To process UPI and online rent payments securely
• WhatsApp API: To send rent reminders and receipts to your tenants
• Legal Requirements: If required by law, court order or government authority

5 Tenant Data Responsibility

As a PG owner using My PG Sathi, you are responsible for the accuracy and legality of the tenant data you enter into the system. Please ensure you have obtained proper consent from your tenants before storing their personal information.

6 Cookies

We use cookies and similar tracking technologies to keep you logged in, remember your preferences, and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect some features of the platform.

7 Data Retention

We retain your data for as long as your account is active. If you cancel your subscription or delete your account, your data will be retained for 30 days before permanent deletion, giving you time to export any records you need.

8 Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data in a readable format
• Opt out of non-essential communications

To exercise any of these rights, contact us on WhatsApp or email.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of My PG Sathi after changes means you accept the updated policy.

10 Contact Us

If you have any questions about this Privacy Policy, please reach out to us: